Full FAQ guide for buyers sourcing custom jewelry: MOQ, sampling cost, lead time, material, logo engraving, shipping & bulk order cooperation rules from our factory.

FAQ: All Common Questions About Custom OEM ODM Jewelry Sourcing

We collect the most frequent questions asked by global wholesale buyers, covering MOQ, sampling, production cycle, material, logo customization, shipping and cooperation policy to help you make quick sourcing decisions.

Q1: What is your minimum order quantity for custom jewelry?

A: For ODM ready designs: 10pcs per style. For OEM exclusive custom designs: 30–50pcs per design. We also accept single piece sample orders for design confirmation without bulk commitment.

Q2: How long does it take to make a custom prototype sample?

A: ODM sample: 3–5 working days. OEM custom mold sample: 7–10 working days, based on design complexity. We send sample photos for confirmation before physical delivery.

Q3: Do you charge mold fee for custom OEM designs?

A: We charge one-time affordable mold cost for new exclusive designs. The mold fee can be fully deducted from your first bulk order payment to lower your development cost.

Q4: What metal materials do you support for custom jewelry?

A: Main materials: 925 sterling silver, gold vermeil plated silver, stainless steel, lead-free brass. All silver products pass S925 purity test, hypoallergenic for sensitive skin.

Q5: Can I engrave my own brand logo on jewelry?

A: Yes, laser engraving logo, brand name, date, personalized text is free for all bulk orders. We can engrave inside rings, back of pendants, clasp of bracelets as you request.

Q6: How long is mass production lead time after sample approval?

A: Standard bulk order lead time: 7–12 working days, depends on total order quantity and custom complexity. We will inform you of exact schedule on order confirmation.

Q7: Can I customize brand gift packaging for orders?

A: We support full custom packaging: logo printed jewelry boxes, velvet dust bags, custom instruction cards, gift tags. Low MOQ packaging customization available for brand owners.

Q8: What shipping ways do you offer for international orders?

A: DHL, FedEx, UPS air express (fast 3–7 days door to door), sea freight for large bulk orders. We provide affordable shipping cost and full tracking number after shipment.

Q9: What if I receive defective jewelry after shipment?

A: All finished goods pass triple QC inspection before delivery. If quality defective products exist due to factory production error, we remake items free of charge or offer corresponding compensation for your next order.

Q10: Can I visit your jewelry factory offline?

A: Absolutely welcome. You can book a factory visit in advance to see our production line, sample showroom, QC workshop. We also support online live video factory tour for overseas buyers unable to travel.

Have other questions about custom jewelry OEM ODM cooperation? Send us an inquiry form, our professional sales team will reply within 24 hours with detailed quotation and solution.